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Remote Support

To increase productivity and responsiveness, neasem support members need to access servers, workstations and mobile computers securely and quickly. The neasem Web based, Managed Service application delivers a complete, fast and secure remote access and pc remote control solution for your users even behind firewalls and NAT.

Using only a Web browser, neasem Support Members can quickly and securely access computers from anywhere, helping end users or diagnosing server issues. With neasem, you have the tools, flexibility and information you need to keep everything running.

Maximum Security

  • All communications between the host and local connection encrypted 128-bit RC4
  • No open ports on the client side
  • No plain-text data packets passing over the network
  • Systems and data are secure when using neasem as your remote-access solution

Firewall Friendly

  • neasem leverages Web-based screen-sharing technology to work with your existing firewall and Internet infrastructure
  • No ports to change or open
  • No configuration of IP addresse
  • >No extra hardware or software to deploy
  • Access computers behind gateways (NAT) without port mapping